Privacy
Privacy policy
How Project Passport handles personal and property information.
Our approach
Project Passport is designed around UK GDPR principles. Project records are private by default. They are not published, not made publicly searchable and not indexed by search engines.
Information we collect
Account details such as name, email address and organisation; property and project information you enter; documents and photographs you upload; team members you invite and the permissions you grant them; sharing activity; and technical logs needed to run and secure the service.
How we use it
To provide the service, storing, organising, structuring and sharing your building project information at your direction, to maintain an audit history that supports the credibility of the record, to keep accounts secure, to provide support, and to bill for paid plans.
Lawful bases
Performance of our contract with you, our legitimate interests in operating and securing the service, consent where we ask for it (for example optional analytics or marketing), and legal obligations such as accounting requirements.
Sharing
We do not sell personal data. Information is shared only with the people you invite, with recipients of links you deliberately create, and with service providers who operate parts of the platform on our behalf under written terms. Shared links can carry an expiry date and password, and can be revoked at any time.
Your rights
You can request access to your data, correction, export in a portable format, restriction, objection and deletion. Export and account deletion are available from account settings once accounts are enabled.
Retention
Records are held while your account is active and in line with the retention settings applicable to the Passport. Where a Passport has been transferred to a homeowner, the builder retains an appropriate historical project record consistent with permissions and retention settings.
Children
The service is intended for adults and for businesses. It is not directed at children.
Contact and complaints
Privacy enquiries can be sent to privacy@projectpassport.co.uk. You also have the right to complain to the Information Commissioner's Office.
Further detail is available in our data protection information and cookie policy.